Refund Policy

Refund eligibility varies depending on the product purchased. Please refer to the specific sales page for details regarding the refund policy of each product.

Digital Products

Under UK law, digital products are considered “content” and once accessed, downloaded, or streamed, your right to cancel is waived. For this reason, unless otherwise stated, all digital downloads are non-refundable. This will always be clearly indicated on the product’s sales page.

Refund-Eligible Products

If a digital product specifically offers a refund guarantee, the conditions will be outlined on that sales page. Where applicable, customers may be asked to submit proof of effort (e.g. a completed workbook) when requesting a refund. Refund requests must be submitted within the timeframe stated on the sales page. Refunds will not be granted outside these conditions.

Duplicate Purchases

In the event of an accidental duplicate purchase (for example, the same product ordered twice within a short timeframe), customers may request a refund for the additional transaction. Proof of duplicate purchase will be required (such as receipts or order confirmations). Refunds will only be issued for verified duplicate payments, and not for repeat purchases of different products.

Delivery Policy

Digital Products

All digital products are delivered electronically via email immediately after purchase or via a one-time link. If you do not receive your product within a reasonable time, please check your spam or junk folder first. If the issue persists, contact us at hercozysidehustle@gmail.com, and we’ll ensure your purchase is delivered promptly.

Cancellation Policy

Payment Plans

Payment plans are not subscriptions and cannot be cancelled once initiated. By choosing a payment plan, you agree to pay the full balance over the agreed period, regardless of usage or participation.

Subscriptions

Subscriptions may be cancelled at any time. To cancel, please email hercozysidehustle@gmail.com with the email address used for your account. Once cancelled, you will not be billed for future subscription cycles. No partial refunds will be issued for unused time in the current billing cycle.

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If you have any additional questions or concerns about these policies, please don’t hesitate to reach out at hercozysidehustle@gmail.com. We’re here to help!

Thank you so much for your purchase and support.